Recently, we have had an unusually high load on our network.
After digging into the problem a bit, logs and such, our suspicions have targeted our Jamf environment (Jamf Pro Cloud). We have discovered that a lot of traffic comes from AWS and in logs we also see the text "appinstaller".
Once a year, when schools start after the summer, we install and distribute Mac computers to students. Since the turn of the year 2023/2024, we have added automatic installation of M365 - Word, Excel, Powerpoint, Outlook and Teams. So we suspect that the hard load obviously has something to do with this.
However, it would be interesting for us to get a report that shows what has been installed, when and to which computers (or to whom) within a specific date range.
Is there any way to produce such a report in Jamf?
Installation report - show a report on what has been installed specific date range
+25@jonros I can't speak to creating a report of what the Jamf App Catalog has installed, but I can say that using that mechanism to install, and update, Office app will incur significantly higher network traffic than using the Microsoft Office Business Pro installer for the Office suite and configuring Microsoft AutoUpdate to manage updates. That's because the App Catalog uses individual installers which will each contain the common components of the Office apps as opposed to a single copy in the suite installer. For installs the suite installer with a ll the apps is about 2.9GB and while the individual app installers each being over 1GB. For updates only MAU can apply the delta updates such are typically in the 2-300MB range while App Catalog updates will use the full app installer.
@jonros I can't speak to creating a report of what the Jamf App Catalog has installed, but I can say that using that mechanism to install, and update, Office app will incur significantly higher network traffic than using the Microsoft Office Business Pro installer for the Office suite and configuring Microsoft AutoUpdate to manage updates. That's because the App Catalog uses individual installers which will each contain the common components of the Office apps as opposed to a single copy in the suite installer. For installs the suite installer with a ll the apps is about 2.9GB and while the individual app installers each being over 1GB. For updates only MAU can apply the delta updates such are typically in the 2-300MB range while App Catalog updates will use the full app installer.
Thanks a lot for the information.
I will bring this regarding Office and Jamf App Catalog with me for future installations.
I primarily chose to install via the Jamf App Catalog as Buisness Pro installs Teams Classic and not the latest (might have changed at the time of writing perhaps).
But if you turn off the automatic installations of Office via Jamp App Catalog now, will already installed applications be uninstalled/deleted from users' computers?
+25Thanks a lot for the information.
I will bring this regarding Office and Jamf App Catalog with me for future installations.
I primarily chose to install via the Jamf App Catalog as Buisness Pro installs Teams Classic and not the latest (might have changed at the time of writing perhaps).
But if you turn off the automatic installations of Office via Jamp App Catalog now, will already installed applications be uninstalled/deleted from users' computers?
The current Business Pro suite installer does install "New" Teams, but Microsoft now uses the name "Microsoft Teams.app" for "New" Teams so it can be confusing.
Turning off an App Catalog install should leave existing installs in place.
The current Business Pro suite installer does install "New" Teams, but Microsoft now uses the name "Microsoft Teams.app" for "New" Teams so it can be confusing.
Turning off an App Catalog install should leave existing installs in place.
Thanks a lot for your information once again. :)
Last time we used Business Pro (not long time ago) it installed Classic. Time to update the package.
+8Going through the same issue as your original post. Received contact from our network team about giant spikes in traffic and are fairly confident that we’ve narrowed it down to Jamf App catalog deployments. Seems that when an app update hits (or a batch of them) we could have hundreds of clients all receive the command to update (for instance, Adobe Photoshop potentially pushing a 6GB update simultaneously and creating a huge spike coming from the Amazon cloud).
Testing out adjusting the Jamf App settings in the Jamf Pro section to only allow 100 simultaneous connections in hopes to spread the load out a bit. Thought about limiting it to night time hours but too many people either sleep or shut the lid on devices and I’m afraid they may never receive updates.
Hadn’t considered the possible increase in the amount of data using the full installers in Jamf App catalog compared to MAU but will look into adjusting that if need be.
I’m open to any other suggestions as well if anyone has recommendations.
+8P.S. Would definitely like to be able to find either a report or logs that show which apps are being deployed and possibly to which clients to help narrow down issues. I like Jamf App catalog a lot and it’s helped especially with managing updates, but still lacks a lot of easy feedback. The deployment status partially helps but doesn’t give easy, in depth details enough for troubleshooting.
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