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Question

Intranet Site Stops Working On All Browsers

  • March 6, 2017
  • 4 replies
  • 11 views
A
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Hey Guys,

I am dealing with a very strange issue. What actually happens, All intranet websites work fine without any problem but after 15 - 20 minutes all of them stops working one by one. With my mac, I am able to ping their server and traceroute also works fine. Everything seems fine but not able to open the website on any browser.

Note: I make it working by only one way, turned off the WiFi and turned it on again. It solves my problem but for more 15-20 minutes. This problem is with only internal (Intranet) websites.

Please help me to find a solution for it.

Thanks,
Ashish

    4 replies

    J
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    • jcompton11
    • Contributor
    • March 6, 2017

    When you "ping their server" - do you ping IP address or DNS name?

    If you ping IP address - try FQDN instead. Will help you determine if it's a DNS issue.

    A
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    • ashishgupta6
    • Author
    • New Contributor
    • March 14, 2017

    @jcompton Thanks for your inputs. But it is not the DNS issue. Name resolution for these websites is working fine, even FQDN is also working fine. As I said before, it works for some time without any problem and then all of sudden it stops working.

    bentoms
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    • bentoms
    • Hall of Fame
    • March 14, 2017

    @ashishgupta6 is Sophos deployed to those Macs?

    If so, disable Web protection.

    A
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    • ashishgupta6
    • Author
    • New Contributor
    • March 17, 2017

    @bentoms We are not using Sophos. We used to have Symantec Endpoint Protection and now we are using System Center Endpoint Protection.

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