We want to push an encryption policy that does both "management Account" and "current or next user" functionality. We want the user to be the only one to decrypt the device, but if they forget their password or something else happens, we want to be able to unlock it. We have an institutional key, but the problem is that most of our users are at home, often in countries with no IT hands, and we don't want to have to give out our Key every time a user forgets their password.
Our thoughts were to create a script configuring FDE through command line that adds a management account along with the user account. Seems needlessly complicated though.
Any suggestions?