Hi folks,
I am pretty familiar with deploying ePO and the McAfee suite of apps (AntiMalware/VirusScan and DLP), as well as the KB article:
https://jamfnation.jamfsoftware.com/article.html?id=182
What I've done:
a) At imaging time, deploying the exported ePO 4.8 install.sh, the VSM970-RTW-1298.pkg, and DlpAgentInstaller.pkg into a temporary directory that persists across reboots
b) have a script in the imaging config, that runs at reboot (i.e. when the machine reboots to the black screen to run installers), which runs the install.sh (as described in the KB) above, then installs VSM and DLP via the installer command. script then deletes the temporary directory
c) The software does get installed HOWEVER the list of update servers, exclusions, and DLP policy are blank and never update. The machine shows up in ePO but as unmanaged.
d) If I don't run the script to install as part of imaging, but set up a policy to run it at recurring check-in, everything works fine.
This would seem to point to a network/connectivity issue at imaging time (mostly 15" rMBP's and 13" MBAir's with Thunderbolt-to-Ethernet adapters). I have an aaa_networkcheck script that also runs at reboot (before the installation) that does a networksetup -detectnewhardware. From my testing (pinging the machine) it does appear to be up on the network.
I'll add that, before we upgraded VSM and Dlp for Mavericks, and before we upgraded Casper Imaging to 9.63, this worked fine. This might be another one of the things that I'm seeing are broken with Casper Imaging 9.63, and we have reverted to 9.62 in our imaging configuration.
Just wondering if anyone else has seen anything like this. We did talk to McAfee who basically pointed the finger at "the imaging tool", since the exact same script/commands work fine if run post-imaging.