Hello, I am having some problems with getting our Mac devices to register with Intune for compliance and Conditional Access. We are still in a phase of rolling out Jamf to our business, and we had it working at one point (with 3 devices enrolled successfully), however now we cannot get any devices to register. We have raised this with Microsoft, and with our Jamf support representative, and both seem to believe the issue lies with the other, so I'm wondering if anyone here has any advice please.
For context, I have:
- Configured the Cloud Connector in Jamf with our Intune - this shows as connection successful - https://imgur.com/a/KS035gy
- Followed the documentation on Jamf here to:
- Download the Company Portal pkg and upload it as a Policy in Jamf
- Create a policy to register device with AAD with the Microsoft Device Compliance payload selected
On new devices, I install the Company Portal app from Self Service first, then once installed, Install the Register device with AAD policy. This opens Company Portal app. I sign in, authenticate, and then get the following message:
The user in question has a M365 E5 license, so is licensed for Intune.
I have fully removed the Cloud Connector configuration, in both Jamf and Azure, and set it back up again. That side of the configuration appears to be successful, but actually joining devices to Intune for compliance and Conditional Access is unsuccessful.
Any support and advice would be greatly appreciated. Thank you