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Jamf App Catalog apps get installed, App Store apps don't

  • October 15, 2025
  • 3 replies
  • 53 views
GabeCz
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I’m fair new to Jamf Pro so forgive my for my beginner questions.

Our Jamf Pro system is partly managed by and IT department above us.

I uploaded our vpptoken and reclaimed (for whatever that means)

Now if I modify an app to be available in the self service store it appears (it did not before uploading the vpp token). Didn’t try to install it yet. But they don’t get automatically installed if i set them to Install automatically/Prompt the users to install. Yet. Maybe I need to wait for the next xyz communication between the macbook and the jamf pro server?

 

3 replies

ktrojano
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  • ktrojano
  • Jamf Heroes
  • October 15, 2025

Do you have enough licenses for the apps? If you look at the computer record of one of the computers do you see any error messages regarding the apps inatalling?

Kim Trojanowski
GabeCz
GabeCz
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  • GabeCz
  • Author
  • New Contributor
  • October 15, 2025

I just figured, that our VPP token wasn’t uploaded/transitioned just yet from SimpleMDM now that i’ve done that it started working.

However i noticed one app called “cisco secure client” it says “Content not available to assign to computers” on the 3rd “managed distribution” tab so i can’t check the checkbox (not there)

And also apps started to appear in Jamf Pro app store, that we’ve added in SimpleMDM. That was a pleasant surprise.

ktrojano
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  • ktrojano
  • Jamf Heroes
  • October 15, 2025

Is the Cisco Secure Client app still available in the App Store? If it is, do you have enough licenses for it?

Kim Trojanowski
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