Okay so I’m going to lead this off with a few things - we’ve been diving into the how on this product since we came across our first issue on Monday of this week and let me tell you, it wasn’t an easy find (thanks for my cohort for finding the issue).

IF you’ve had SSP show up with no account management appearing (like seriously - disappeared, gone) and the Jamf Connect menubar gone…..and you have kerberos configured….then we are kin.

What my cohort found is that in /Users/$currentUser/Library/Preferences/com.jamf.connect.state.plist, there’s a setting called PasswordExpirationRemainingDays.  IF this number is negative (e.g.: wasn’t able to check against AD to poll a new ticket), then Jamf Connect menubar will crash and the account management pieces in SSP will fail to load.

Manually setting this to a positive number will cause another ldap poll to get the corrected information and all is better (until it happens again).  Seems to be a product issue in SSP/Jamf Connect, but I haven’t seen anything official from JAMF. 

Just wanted to throw this out there if anyone else is having a similar experience.