tough time to take out the cloud when people are also trying to remediate log4j with Jamf. Hope this includes a way for Jamf to detect 3rd party log4j issues.
any ideas on ETA? This literally went down as we are enrolling several devices for EOD delivery
Was there communication or notice for the cloud maintenance? The previous release note said that the cloud instance was mitigated already. Why are we doing this during the day now and not when 10.34.2 was first released? This action has disturbed my works on remediating Log4J with my security dept and my companies Mac and iOS provisioning.
@ShadowGT
I believe the original patch secured for version .15 which we have learned introduced their own vulnerabilities which version .16 patches.
@atomczynski11 That makes sense and thank you for the info, but I'm more concerned about the unscheduled maintenance downtime during working hours.
This is unfortunate timing on the maintenance period. ETA please?
Agree here, the maintenance period should had been communicated before it even started.
No access to admin console. This is a major disruption to my hospital operations!
All good valid points.
I do belive they either saw it already being exploited or weighted the potential risk in future scheduling vs an operations disruptions and decided to go with the route they did.
The timing kinda stinks, I was in the middle of a Tanium agent update deployment to my fleet...
This is completely unacceptable. Zero communication of a "scheduled" maintenance in the middle of the work day? If any of us did this, we'd be shown the door. There had better be a good explanation for this.
Dang near had a heart attack when one of my techs messaged me "Hey is our Jamf portal down?"
Glad we're getting Log4J mitigation, but it would've been nice to get some advanced warning on this so I could alert my team 🙂
4pm on a Friday, thanks JAMF.....
.
When it comes to mitigating vulnerabilities, one thing is for sure, Jamf is bad @$$!
Yeah this upgrade is pretty bad timing for us as well ... Pressure changes everything and it appears we customers get the short end of the stick 😕😕
Ouch. I get why JAMF would want to get this patched ASAP. But just a bit of communication would have been nice so we can prepare on what we can and can't do during the update.
Some links that might find a home in your browser bookmarks, or maybe a Jamf FAQ:
server-tools.jar
https://archive.services.jamfcloud.com/#jamf-pro-server-tools/release/latest/gui/
Jamf Pro Server Tools
https://account.jamf.com/products/other/jamf-pro-server-tools
Jamf Pro
https://account.jamf.com/products/jamf-pro
No communication regarding a mid afternoon maintenance window on a weekday? Ouch.
I was in the middle of wiping several machines campus wide, I got get some water and come back to the admin portal being down. Helluva way to not get ahead. Oh well, hopefully it's back up soon.
appreciate the patch, but would really loved more email communication on when this was happening...
Really disappointed about the timing and lack of warning here. Doing enrollments and I was already cutting it close on an EOD deadline that I now won't be able to meet. Business will be negatively impacted.
I am getting blown up by co-workers and will now have to have meeting about this. If the patch took 15 mins fine, but this? It's been over 2 hours in the middle of the work day!
Is there an estimated return to service? It’s been down for hours.
Looks like they were planning for a long one per the (separate!!!???) maintenance email:
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