Skip to main content
Solved

Jamf pro server tools Tomcat error could not find the service named "Tomcat8"

  • April 16, 2024
  • 2 replies
  • 53 views

Forum|alt.badge.img+2

Got this message in Jamf pro server tools in the Tomcat tab after upgrading to 11.4.1: Error: failed to start the server: could not find the service named "Tomcat8".

 

But the Apache Tomcat 9.0 service is running. Is this a "cosmetic" error. Gui version 3.1.1.

Everything seems to work despite this error message.

 

Best answer by Ismere

Hi,
sadly that is not a cosmetic error but an error of the current server tools. the server tools configuration is still configured to use tomcat 8 which is not installed anymore after jamf upgraded it to tomcat9. So you need to change the configuration file.
The location of this file depends on the OS your Jamf Server is running on. But the name of the file is tools.yaml

2 replies

Ismere
Forum|alt.badge.img+7
  • Contributor
  • Answer
  • April 16, 2024

Hi,
sadly that is not a cosmetic error but an error of the current server tools. the server tools configuration is still configured to use tomcat 8 which is not installed anymore after jamf upgraded it to tomcat9. So you need to change the configuration file.
The location of this file depends on the OS your Jamf Server is running on. But the name of the file is tools.yaml


Forum|alt.badge.img+2
  • Author
  • New Contributor
  • April 16, 2024

Hi,
sadly that is not a cosmetic error but an error of the current server tools. the server tools configuration is still configured to use tomcat 8 which is not installed anymore after jamf upgraded it to tomcat9. So you need to change the configuration file.
The location of this file depends on the OS your Jamf Server is running on. But the name of the file is tools.yaml


Thank you. Found this post https://community.jamf.com/t5/jamf-pro/jamf-pro-server-tools-after-11-3-upgrade/m-p/312279 and changed the value in tools.yaml.