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Question

Jamf Pro stuck on editing Prestage Enrollment?

  • October 6, 2020
  • 2 replies
  • 13 views
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We've just renewed our externally trusted JSS certificate, as part of this process we also need to add this certificate in the Certificates area of the mobile devices Prestage Enrollments.

However when I am trying to delete the old certificate, Jamf Pro just gets stuck with the swirly circle and does not perform the action.

Can anyone advise what we need to do?

Thanks,
Dan Jackson (Senior ITServices Technician)
Long Road Sixth Form College
Cambridge, UK.

2 replies

sdagley
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  • sdagley
  • Jamf Heroes
  • October 6, 2020

@DanJ_LRSFC What web browser are you using? There have been issues with the Jamf Pro console in the past with Chrome and Firefox, so if you're using one of those try Safari (and if you're using Safari, try one of those).

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    • DanJ_LRSFC
    • Author
    • Valued Contributor
    • October 6, 2020

    It works in Safari, but does not seem to work on literally any other web browser. How odd.

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