Hello Jamf Community,
I'm currently experiencing an issue with Jamf Remote Assist — I haven't been able to successfully connect to any Mac devices for the past two weeks. Each attempt either times out or fails with no clear error message.
I've tried the following so far:
Confirmed that Remote Assist is enabled in Settings.
Restarted Jamf Daemon and the local Jamf app on the affected Mac.
Verified network/firewall configurations (no changes recently).
Tested on both Intel and Apple Silicon Macs with the same result.
Has anyone else encountered similar issues recently?
Is there any known workaround or reliable fix that could help restore functionality?
Any suggestions or guidance would be much appreciated.
Thanks in advance!