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Question

Jamf-School : Configuration could not be downloaded

  • March 5, 2020
  • 2 replies
  • 39 views

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When trying to wipe and restore an ipad of my DEP. I am getting a message:

"The configuration for your iPad could not be downloaded from ....."
"cancelled"

Does anyone know what might cause this? i tryed to restore it with itunes, and i have the same error.

It's an Ipad Air 2 with the last Ipad Os.

Thanks,

2 replies

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  • Contributor
  • 26 replies
  • July 7, 2020

We have the same error with an iPad WiFi that we need to apply Apple Configurator because aren't with DEP.

Thank you


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  • New Contributor
  • 1 reply
  • April 16, 2021

Hello,
Is there a solution for that message ??

with Jamf Pro-- Configuration could not be downloaded

It's an Ipad Air 2 with the last Ipad Os. The time zone is correct

Thank you