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Question

Jamf Trust Limiting Ipad

  • December 7, 2025
  • 1 reply
  • 13 views
kyzlynx

My daughter’s school causes to have the Jamf Trust app downloaded on her iPad 10th generation, and the school is currently only allowing it to update to iPadOS 26.01. However, even before the update, the iPad has started showing connectivity issues. After school hours, the school allows students to download and use personal apps, which would be blocked during school hours. However, when she uses apps such as TikTok, she often faces connectivity issues and signs saying “No Internet Connection”, even when the internet is completely fine. This still happens when the iPad uses her phone’s hotspot, or any other Wifi. Is it possible that the Jamf Trust app is messing with her internet connection?

Recently, her Discord app has faced many issues. After her iPad battery died and the iPad restarted last Wednesday, her Discord has been having connectivity issues. Moreover, after she logged out of the app, she has since been unable to log back in. Whenever she tries to log in, it says “Oops! You’ve caught an ultra rare error. This is probably our fault, so please try again or check our status page.” Trying to sign in with passkey leads to “Request has been terminated. Possible cause: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.” Prior to her iPad battery dying last Wednesday, she had been using Discord with zero problems. Could it dying have something to do with this?

I’ve already suspected for a while that Jamf might be messing with the connection, but has anyone else faced this problem?

1 reply

michelwoody433
  • michelwoody433
  • New Contributor
  • December 8, 2025

It is plausible that the Jamf Trust app is interfering with your daughter's internet connectivity, as similar issues have been reported by others. Jamf Trust is a security and Mobile Device Management (MDM) application that often works by implementing a VPN or network-level security profile to filter, monitor, and restrict traffic according to school policies. Even when policies are relaxed after hours, the underlying network filtering mechanism can sometimes cause intermittent connection issues, timeouts, or conflicts with specific apps like TikTok, resulting in "No Internet Connection" errors regardless of the Wi-Fi or hotspot being used. Regarding the Discord issue, while a dead battery and restart can sometimes lead to temporary glitches, the persistent log-in errors ("Oops! You’ve caught an ultra rare error" and the Passkey error mentioning network issues and Access-Control-Allow-Origin) strongly point back to a network-level interference, which is a common side effect of security software like Jamf Trust disrupting the app's secure connection handshake and authentication process. I recommend checking the Jamf Trust app's settings for its VPN status and contacting the school's IT support, as they manage the Jamf policies and may have a known workaround.

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