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Question

JSS "Scrubbing" question

  • November 17, 2009
  • 3 replies
  • 32 views

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Our company Leases our Macs and we have leases 'turning over' all the time... 20 or 30 at a time.

I have been on Casper for about a year.
I never thought (at the time) about removing the returned machines from the JSS. Now i Have many, many machines in the JSS that we no longer have.

I was wondering if anyone has had this situation and your suggestions for cleaning up.
Was going to search for "Last Contact" > a month ago and create a group... and then go into the group and individually press Delete.

Anyone have any better ideas?

Thanks

Peter

3 replies

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  • Honored Contributor
  • November 17, 2009

Is there a process that you do when swapping out the machines? Like taking company data/software off the machine before you give it up? If so, just make deleting it out of the JSS part of that same process and I think you should be OK.

To help out your situation, you could do a smart search or smart group based on last contact time, which would be the last time it checked into the JSS. If you know the approximate dates you can set the date range and the results should be what you want.

You can also search by hardware configuration, model number and so forth. Like if you know the Apple model number of those Macs you got rid of was an iMac 5,1 or it had a 2.4ghz processor you can also do searches like that.



Thomas Larkin
TIS Department
KCKPS USD500
tlarki at kckps.org
blackberry: 913-449-7589
office: 913-627-0351
chown -R us /.base


stevewood
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  • Hall of Fame
  • November 17, 2009

I go through and audit our inventory in the JSS about once every three
months. During that inventory I take any machines that have been returned
and change their names to LEASERETURN and then uncheck the Manage Computer
check box in the JSS. This keeps them in the database, but doesn't count
against my licenses.

Later, about six months or so after the machine was returned, I go in and
delete from the JSS completely. The only reason I keep them in six months
is for lease return auditing, and to for historical purposes when searching
serial numbers.

A feature request (hey JAMF :-) ) would be some sort of Archive feature that
would allow us to do something similar without all of the work.

Oh, and I think the "last contact" smart group would be a great way to do
this instead of doing an audit. My site is only about 125 machines, so an
audit for me isn't that big of a deal (gets me out of other work too).
That's also the time I make sure all purchasing data is in there properly
too.

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475


Forum|alt.badge.img+31
  • Honored Contributor
  • November 17, 2009

I would be curious to know some methods of auditing inventory you all use, since we have 6,000 macbooks in my deployment. I sometimes have 400+ machines that have not contacted the JSS in over 4 weeks (due to them being out of commission from repair, or stolen) and we have to sift through those and figure out which ones are broken beyond repair, which are stolen and so forth.

Right now one of my co-workers goes in and unmanages stolen machines, and then adds the word "stolen" to the name so it is still in the database for our records, but it is not being managed and doesn't count against our licenses.

In reality we could probably have a person who's full time job was inventory control we have so many Macs here, especially when you count all the desktops we have on top of our 6,000 Macbooks. So any input that may help me would be appreciated.

thx

tom