For those of you that have used the beta JSS. I'm curious about the new Lost Mode function from the JSS. Does the act of putting a device in Lost Mode still require an apple ID logged into iCloud? At CETPA (California Educational Technology Professionals Association) event this year Filewave mentioned they would have this ability soon, without needed an Apple ID logged into the device or iCloud account. The casper reps at the same event said that Filewave was full of it haha. However, that intrigued me because that would save my district a LOT of time. We rely heavily on still using Find-My-iPad. It would be awesome to be able to have some of that functionality without needing the iCloud account logged int.
Solved
JSS Version 9.9 and Lost mode
+5Best answer by tobiaslinder
Actually the new Lost Mode function from the JSS really works without any Apple ID active. It is using the a new MDM function that comes with iOS 9.3.
It works like this:
- You click on the activate lost mode button in JSS
- You set a lost mode message with phone number
- The device gets looked with a lost mode message
- You can access the geo location information of the device and also update it with a button
- When the device is found again you can deactivate lost mode
- The user gets a push message that the MDM server accessed the geo location
+12Yep, it works on one ipad but not the iPad that is in lost mode. I've set my iPad into lost mode, turned off wifi, restarted the device and plugged in the lan cable and it still got internet connection but this other device doesn't. Same iPad model.
+1While testing the "Lost Mode" feature, I enabled it on an iPad that was enrolled using DEP. Then, pretending the iPad was stolen, I wiped it. Of course, when the iPad was restored I was able to enroll it again using DEP. But the "Lost Mode" feature was no longer functioning on the iPad. On a stolen iPad, I would want the iPad to still be unusable by being locked. Am I missing something?
+16It is up to the MDM vendor to implement in that way. Currently JAMF doesn't. I'm not sure if any of the other major MDM vendors do either. Lost Mode is an MDM command sent to the device. After re-enrollment (after say a DFU reset) the MDM would need to say "oh this device was in Lost Mode, put it back in Lost Mode, send another Lost Mode MDM command".
I don't think there is an FR on this. I was just thinking about this workflow yesterday and was thinking about making an FR.
+14We just set an Extension Attribute and based on that being Yes lock it down if and every time it is enrolled by DEP. If the Smart Group emails you then you can send another Lost Command and try to locate.. Or don't lock it down but get notified by email, because they think they've gotten away with it, and then get the location.
+8@tobiaslinder Good afternoon, where exactly is the GPS information accessible? I put an iPad into Lost Mode today and I cannot seem to find that information.
Thank you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.