When searching the JSS for all licenses within the Inventory.
We get mixed results i.e. Adobe Creative Suite 3 - Design Standard License used: 5
but when I click 'view computers' the result is 13.
I've checked the logs. 8 of those machines dont have CS3 installed.
Also if I create an Inventory search with the CS3 Design STD criteria my results are correct.
Its not a browser cache issue. I've tried it in multiple browsers...
Please help?
Hey fella,
What version of the JSS are you running? I believe this was an issue with 8.51 & was resolved with 8.52 (at least for me).
Hey Ben, running 8.43.
Not yet ready to upgrade our JSS.
I went into Licensing and changed Adobe CS3 DS from Site License to 4 licenses.
It took a while to save. I then went back and made it site license and its
now reflecting the correct results!
Had a look at another mixed results license (cs4 Master) and that too now
reflects the correct results.
How weird!
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