Hi there,
We are using Jamf School and Jamf Pro. Formerly, we had Jamf Pro, but for some select iPads, are still using Jamf Pro.
For this particular app, we have 222 purchased licenses, and I removed about 70+ serial numbers off the scope. Jamf Pro is still saying there are 200 in use, with 22 remaining. I have some pushed to Jamf School MDM iPads. Apple School Manager says the same. There are "22" remaining. It's been that number whether I take off or add.
There are more problems I have, but for this question, I am curious why the "In use" amount doesn't change. I tried to transfer some licenses over (because we had a volume purchasing problem). When I tried pushing the app, it would ask me to sign in with an iTunes account so I just put most of the licenses back into the other MDM that works with volume purchasing.
Hopefully this makes sense! I took over from our previous Jamf admin so I'm still learning a lot of things and uncovering stuff.
Thanks for any help!