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Local Account Deletion via Policy failing

  • June 2, 2022
  • 2 replies
  • 47 views

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Hi all, has anyone been able to delete local users via policy where the local user is the MDM Capable User and the enrollment method was user initiated?  I keep getting failed to delete and failed to change password for this user.

Best answer by sdagley

@user-IUsJxvLxeb Is the user the only Secure Token holder on the Mac? (See https://babodee.wordpress.com/2021/11/08/tracking-secure-token-and-volume-owner-users-in-jamf-pro/comment-page-1/ for details on how to collect that info) If so you can't delete them, and while I haven't tried myself I suspect you can't force a reset of their password.

2 replies

sdagley
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  • Jamf Heroes
  • Answer
  • June 2, 2022

@user-IUsJxvLxeb Is the user the only Secure Token holder on the Mac? (See https://babodee.wordpress.com/2021/11/08/tracking-secure-token-and-volume-owner-users-in-jamf-pro/comment-page-1/ for details on how to collect that info) If so you can't delete them, and while I haven't tried myself I suspect you can't force a reset of their password.


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thanks I believe that is my problem.