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Local Jamf Account not Authorizing on Production API Interface

  • November 17, 2022
  • 3 replies
  • 32 views
U
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Hi all,

Just trying some API integration and the local Jamf account we have configured for API will not authorize to generate a token on our API page:

https://mycompany.jamfcloud.com/api/doc/

It just keeps saying "Authorization failed." and wondered if it's the privileges on the account. We have it set as follows:

  • Read-Only on all Server Objects (apart from API intergrations which is set to create, read and update).
  • No permission for any Server Settings
  • No permission for any Server Actions

Am I missing something? Any help appreciated!

    3 replies

    Hugonaut
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    • Hugonaut
    • Esteemed Contributor
    • 574 replies
    • November 17, 2022

    @UtilizatorIn the Jamf Pro Dashboard -> Settings -> System Settings -> User Accounts and Groups -> Click "Password Policy" in the Top Right Corner of the User Accounts and Groups Page.

     

    Do you have "Allow Basic authentication for the Classic API" Checked? This is a good place to start troubleshooting.

     

     

    Otherwise, please share all of your Permissions for your API User

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    U
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    • Utilizator
    • Author
    • Contributor
    • 39 replies
    • November 17, 2022

    @UtilizatorIn the Jamf Pro Dashboard -> Settings -> System Settings -> User Accounts and Groups -> Click "Password Policy" in the Top Right Corner of the User Accounts and Groups Page.

     

    Do you have "Allow Basic authentication for the Classic API" Checked? This is a good place to start troubleshooting.

     

     

    Otherwise, please share all of your Permissions for your API User


    Hi @Hugonaut , yes that is turned on.

    U
    Forum|alt.badge.img+7
    • Utilizator
    • Author
    • Contributor
    • 39 replies
    • November 17, 2022

    @UtilizatorIn the Jamf Pro Dashboard -> Settings -> System Settings -> User Accounts and Groups -> Click "Password Policy" in the Top Right Corner of the User Accounts and Groups Page.

     

    Do you have "Allow Basic authentication for the Classic API" Checked? This is a good place to start troubleshooting.

     

     

    Otherwise, please share all of your Permissions for your API User


    @Hugonaut  the settings are group based and as follows:

    • Read-Only on all Server Objects apart from API Intergrations which is set to create, read and update.
    • No permission for any Server Settings
    • No permission for any Server Actions

    Thanks.


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