I've been having a problem for some time now with a few MacBooks that can't be enrolled. When I try to enroll them, I get to the authentication step, but when I enter the login details, after a short while I get the error message: “Enrolling with management server failed. The request timed out.” However, the problem only affects very few MacBooks, like 5 out of 1000. Other devices work, even when I enroll them at the same time. I have already contacted Apple Business Support about this. They said that the problem is probably with Jamf. What can I do to solve this problem?
