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Question

make unsupervised Devices shared iPads

  • November 14, 2021
  • 4 replies
  • 34 views

fwnklr
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Hello friends,

After enrollment, I have some iPads left, which are marked as "unsupervised". They have network connection available and I can generally access/see them. I want to make them shared iPads, how can I achieve this?

Thanks for sharing your thoughts, I am a plain novice with Jamf School.

Regards, Florian

4 replies

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  • New Contributor
  • November 15, 2021

Shared iPads must be supervised. Almost at the bottom of this article: https://support.apple.com/en-gb/guide/mdm/cad7e2e0cf56/web. "Devices must have at least 32GB of storage and be supervised."
Changing (un)supervised status requires a full reset. 


fwnklr
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  • Author
  • New Contributor
  • November 15, 2021

Shared iPads must be supervised. Almost at the bottom of this article: https://support.apple.com/en-gb/guide/mdm/cad7e2e0cf56/web. "Devices must have at least 32GB of storage and be supervised."
Changing (un)supervised status requires a full reset. 


Hello Guyk,

yes i know. I was under the assumption that this could be done remotely via JAMF. And i was wondering how? 🤔 🤔


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  • New Contributor
  • November 24, 2021

As far as I know, to supervise an iPad you have to use Apple Configurator as it's not a "profile" install on the OS as you see it.  It's a little deeper than that, hence you have to reset the iPad to put it into supervised mode. 


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  • New Contributor
  • January 7, 2022

Hello Guyk,

yes i know. I was under the assumption that this could be done remotely via JAMF. And i was wondering how? 🤔 🤔


You can remotely wipe the device. But again, a change of  the (un)supervised status does require a wipe.