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Question

Management Action Icon Missing

  • November 7, 2018
  • 12 replies
  • 30 views
A
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  • al786
  • Contributor
  • 22 replies


For some reason, our Management Action notification (triggered by User Action/Deferral in a policy) isn't showing ANY icon (By default I believe it should be the JAMF logo). Does anyone else have this issue or a fix to put the icon there?

    12 replies

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    • iweiss
    • New Contributor
    • 17 replies
    • November 8, 2018

    @al786 I am seeing the same issue. We just upgraded from 10.4.1 to 10.8. What version of JPS are you running?

    A
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    • al786
    • Author
    • Contributor
    • 22 replies
    • November 8, 2018

    10.8 .. Glad to know it's not just me. I tried all the "Tricks" like Adding it to self service and editing the .APP but I know it should show SOMETHING without me doing anything.

    C
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    • chrisgavexperia
    • New Contributor
    • 4 replies
    • November 27, 2018

    We're getting the same here - also on 10.8 - thought I was going crazy!

    G
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    • ginakung
    • Contributor
    • 14 replies
    • November 28, 2018

    @al786 do you have a PI number for this?

    A
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    • al786
    • Author
    • Contributor
    • 22 replies
    • December 4, 2018

    Whats that? Is this still an issue?

    A
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    • al786
    • Author
    • Contributor
    • 22 replies
    • December 11, 2018

    @ginakung PI-006543

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    • darthmaverick
    • Contributor
    • 16 replies
    • January 11, 2019

    This is also occurring on our server which is at 10.9

    K
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    • keith_lytle
    • New Contributor
    • 3 replies
    • March 15, 2019

    Throwing our hat in the ring for this one too. How does one lookup a PI? We are running 10.9

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    • andrew_henderso
    • New Contributor
    • 1 reply
    • August 4, 2019

    Was there a solution for this issue? Running 10.14. Thanks.

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    • cc_rider
    • Contributor
    • 28 replies
    • February 9, 2022

    It looks like it got broken again - I'm using JPS 10.35.0 in the cloud and I've noticed it for a few weeks now, during some DEP testing with Big Sur and Monterey. I've checked if there is a missing icon in the "Management Action.app", but it's there, so...not sure what's the fix for this. Definitely it's related to the new deployments, since my working Mac doesn't have that issue. I'm going to try to open a case with Jamf, but...my hopes are low these days! :(

    J
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    • jeho
    • New Contributor
    • 5 replies
    • February 17, 2022

    I see this same issue and on 10.35 also. 
    All my Management Notification popups have no icon and end-users are becoming suspicious of the unfamiliar popup 

    S
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    • Supreme
    • New Contributor
    • 4 replies
    • April 10, 2023

    Did anyone ever find a solution for this? I'm getting Jamf default app icon or the prohibitory symbol.

     

     

     


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