MS Office 16.23 (March 2019) not compatible with latest Webex?

This seems to happen with every Outlook update. Give it a little bit and check your WebEx support downloads.

@PhillyPhoto Thank you!

it looks like the version you can deploy is 39.1.1.2.

how do you download 39.2.0.525

Got it from their portal and when it registered with our provider

We just got 39.2.0.525 version from our WebEx rep.

When installed, Outlook is not showing unsupported message nomore - but (!) there is no WebEx icon in Outlook - Calendar.

ah! seems like special settings in Webex Meetings - Preferences:

yeah got Webex Client from our rep also.. tested it works

Working solution install the latest download file from https://www.webex.com/downloads.html

I'm doing something like this, feel free to reuse and make it your own

#!/bin/bash

### WebeEx Installer Louie Pierce 2019  

### Quits Webex if Running

PROCESSES=("Cisco Webex Meetings")

# Kill process(es)
for PROC in "${PROCESSES[@]}"; do
RUNNING_PROCESSES=$(ps axc | grep -i "$PROC" | awk '{print $1}')
if [[ $RUNNING_PROCESSES ]]; then
echo "Found running process $PROC with PID: ${RUNNING_PROCESSES}. Killing it..."
kill $RUNNING_PROCESSES
else
echo "$PROC not found running..."
fi
done

## gracefully tries to quit Outlook, if not WebEx installer will prompt to close again

## function to notify and quit Outlook
app_quit ()  {

/Library/Application Support/JAMF/bin/jamfHelper.app/Contents/MacOS/jamfHelper -title "ATTENTION" -windowType hud -description "Attention" -description "Outlook will be closed, close this window to proceed. You will have a chance to save open drafts."

osascript -e 'quit app "Outlook"'

sleep 1

}


process="Outlook"
processrunning=$(pgrep -i $process)

if [ $processrunning != "" ] 
then
     echo $process " is running. Run function with notification to user that Outlook will be shut down."
     app_quit
else
     echo $process " is NOT running. Run policy without notification."

fi

# Change working directory to /tmp

cd /tmp


# Download and Install Webex

curl -L -o webexapp.dmg "https://akamaicdn.webex.com/client/webexapp.dmg"

hdiutil mount -nobrowse -noverify -noautoopen webexapp.dmg

installer -pkg /Volumes/Cisco Webex Meetings.pkg/Cisco Webex Meetings.pkg -target /

hdiutil eject -force /Volumes/Cisco Webex Meetings.pkg/

/bin/rm -rf /tmp/webexapp.dmg

echo "WebEx is installed"

exit 0

FYI, here's link to an XML file ready to upload to Jamf Pro > Settings > Computer Management > Extension Attributes. It will report on whether the currently installed WebEx version and currently installed Outlook version are compatible.

Copy the XML into a plain text file and save it as "file.xml". While viewing the computer Extension Attributes page, click the Upload button in the upper right corner and choose the XML file. You'll need to allow time for Macs to update their inventory for the Extension Attribute to begin populating.

https://github.com/pbowden-msft/ExtensionAttributes/blob/master/Outlook_WebEx_Version.xml