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Question

No account details found on My Assets page after changing the company email id

  • May 19, 2021
  • 2 replies
  • 4 views

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Yesterday I have changed my company email id from X to Y after that I’m not able to see the account details, activation code, or support cases that I have created. So again reverted back to the original email id X then also I’m not able to check or see the account details. Since it is very important. Can you please help me with this issue?

2 replies

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  • New Contributor
  • May 19, 2021

I would reach out to your customer success representative at Jamf. They should be able to re-associate your assets with that account!


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  • Author
  • New Contributor
  • May 19, 2021

After reaching support the issue resolved. Thanks