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After a clean install of macOS Catalina, the device does not recognise that it is remotely managed. Instead after connecting to wifi (corporate or hotspot) it takes you to the usual setup steps for a brand new device, Transfer data, created local account etc...



I checked the status of the device in DEP assignments, it was still marked as "Assigned"



I then deleted the computer record from JAMF, no change on device however the DEP assignments table now reports "Unassigned"



Logged into Apple Business Manager and assigned device to JAMF MDM, no affect on device.



The device is essentially a new device and has no connection to our MDM, this is concerning because if the device was stolen we would have no way to track or manage the device and the thief could set the device up as their own. Even though the serial number is assigned to our MDM in Apple Business Manager and it appears as "Unassigned" in the prestage enrolments.











has anyone been to get this work on an M1 running Monterey? Even at the language selection screen, when Terminal is opened the user is _mbsetupuser, not root.


Command worked for me except for an M1 MacBook Pro running macOS 12.5 I had to execute that command AFTER going through Setup Assistant. Then I used the System Preference option to "Erase all Content and Settings" and then went through Setup Assistant again. This time around the Remote Management screen appeared in Setup Assistant. When the "profiles renew" command actually works on a logged in mac, you should see a Notification Center pop-out from the right side of the screen informing you to enroll the computer. If you don't see this notice in Notification Center then most likely something else is wrong with the computer's ASM/ABM related settings - whether that be on your or Apple's end of things.

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