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Question

NoMAD password change issues

  • September 7, 2017
  • 5 replies
  • 88 views

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Looking into NoMAD as we have about a dozen users who every 60 days cannot change their AD password from System Preferences and as a result of changing them from AD and taking up IT's time, it's taken their mobile account out of sync.

I installed NoMAD on my laptop and it works really well.
I installed it on 2 problematic machines and neither of them can change their passwords.
They can authenticate fine into the NoMAD app.

They receive the following errors:
Current password does not match console user’s password. Can’t change console user’s password.
or
The operation couldn't be completed. (NoMAD.NoMADUserError error 3.)

If anyone has any ideas, I would greatly appreciate the input.
Thanks,
Matt

5 replies

emily
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  • Hall of Fame
  • September 7, 2017

Hey @mjohnston, any chance you're on the MacAdmins Slack team? There is a #nomad channel with the developer and lots of folks that administer it. Based on a quick search in that channel, folks that have seen that error have seen it due to the machine having an issue with the binding. Binding/rebinding seems to fix the issue. But ymmv.


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  • Author
  • Contributor
  • September 7, 2017

@emily I'm not on MacAdmins. How does one join. I assume I need to be invited?

I'll try the unbind/bind. That makes me nervous as some of our machines have refused to re-bind in the past.


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  • Contributor
  • September 8, 2017

@mjohnston This should get you going on slack: Slack for Mac admins: A primer


emily
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  • Hall of Fame
  • September 8, 2017

@mjohnston head to macadmins.org and enter your email address. It'll auto-generate an invite. It's definitely worth it!


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  • Author
  • Contributor
  • September 8, 2017

@emily Cheers. Just joined. Might have worked out the cause yesterday. I think it's Kerberos related, not NoMAD itself.