Nudge 2.0 not updating OS

i had the same problem with my test run but on day 3 i got the update prompt, then i moved to adding 2 test users and nothing, i set it to give them 2 weeks to update and had them check after 3 and 9 days and they get "can not reopen app" error

Police set to Recurring Check-in.

i show it installed no error

Config profile

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
  <dict>
    <key>optionalFeatures</key>
    <dict>
      <key>acceptableCameraUsage</key>
      <true/>
      <key>acceptableScreenSharingUsage</key>
      <true/>
      <key>attemptToBlockApplicationLaunches</key>
      <true/>
      <key>enforceMinorUpdates</key>
      <true/>
    </dict>
    <key>osVersionRequirements</key>
    <array>
      <dict>
        <key>requiredInstallationDate</key>
        <string>2024-1-07T22:00:00</string>
        <key>requiredMinimumOSVersion</key>
        <string>14.1</string>
      </dict>
    </array>
    <key>userExperience</key>
    <dict>
      <key>allowGracePeriods</key>
      <true/>
      <key>allowedDeferrals</key>
      <integer>20</integer>
      <key>approachingWindowTime</key>
      <integer>48</integer>
      <key>imminentWindowTime</key>
      <integer>24</integer>
      <key>randomDelay</key>
      <true/>
    </dict>
    <key>userInterface</key>
    <dict>
      <key>showDeferralCount</key>
      <true/>
      <key>updateElements</key>
      <array>
        <dict>
          <key>_language</key>
          <string>en</string>
          <key>actionButtonText</key>
          <string>Open System Update</string>
          <key>mainContentText</key>
          <string>A Fully up-to-date Mac is required to ensure you device is protected.</string>
          <key>subHeader</key>
          <string>A friendly reminder from your local IT team</string>
        </dict>
      </array>
    </dict>
  </dict>
</plist>