+5I feel like I'm missing something simple here.
I'm imaging Mac laptops with Casper imaging.
After installing a custom OS, my configuration is set to install Office 2011 followed by a couple of update packages.
The configuration finishes and everything except for the updates get installed. Only base Office gets added. I'm using v 9.2 of imaging. Priorities seem to be set right too.
Am I missing something? Thanks.
-John
Best answer by jeroberts
I think this is fixed. After doing another run to see if the log would be the same, this time it complained about a non trusted certificate in office. I ripped that out and it installed this time.
Thanks for previous help!
+10Casper Admin > Double-click the update packages > Options > Check "Install on boot drive after imaging".
;)
+5Thanks.
Though I should have noted that I've done that too with no avail as well as trying many of the options listed.
I'll double check anyhow.
+18What does the /var/log/jamf.log on the system show after imaging? It should indicate if it attempted to install the package.
We're installing 2011 SP3 with the 14.3.9 update afterwards and that's all we need to get it up to date.
+10Ruling out the obvious, the update path is 14.0.x > 14.1.0 > 14.3.9.
14.1.0 is needed before going any higher.
+5Yes, the upgrade path is correct.
For some reason, I wasn't getting a log file the other day, but I see one now. It seems to be at least trying, but failing on the first update. Every other package/script/OS install works fine:
2014-2-25 15:33:8 Formatted Macintosh HD^MTue Feb 25 15:39:48 No Name jamf[449]: Installing Microsoft Office 2011 - BASE.pkg...
Tue Feb 25 15:41:04 No Name jamf[449]: Successfully installed Microsoft Office 2011 - BASE.pkg.
Tue Feb 25 15:44:04 No Name jamf[548]: Installing Microsoft Office 2011 - Update (14.1.0).mpkg...
Tue Feb 25 15:44:07 No Name jamf[548]: Installation failed. The installer reported: 2014-02-25 15:44:06.441 find_office[683:707] /
2014-02-25 15:44:06.444 find_office[683:707] 14.0.0.0.0
2014-02-25 15:44:06.445 find_office[683:707] 14.0.9.999999.999999
2014-02-25 15:44:06.474 find_office[683:707] CheckPath: "{ENV:RSTargetMount}/Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework"
2014-02-25 15:44:06.800 find_office[690:707] /Volumes/Macintosh HD
2014-02-25 15:44:06.802 find_office[690:707] 14.0.0.0.0
2014-02-25 15:44:06.803 find_office[690:707] 14.0.9.999999.999999
2014-02-25 15:44:06.809 find_office[690:707] CheckPath: "{ENV:RSTargetMount}/Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework"
2014-02-25 15:44:06.810 find_office[690:707] CheckPath found the following results:
2014-02-25 15:44:06.826 find_office[690:707] /Volumes/Macintosh HD/Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework (14.0.0.100825.0)
2014-02-25 15:44:06.936 package_updatable[692:707] package_updatable - ERROR
installer: Cannot install on volume /Volumes/Macintosh HD because it is disabled.
+5I think this is fixed. After doing another run to see if the log would be the same, this time it complained about a non trusted certificate in office. I ripped that out and it installed this time.
Thanks for previous help!
+10All - you may want to re-download the Office volume installer from Microsoft.
They have a 14.3 installer on the site that would allow you to install straight to 14.3, and then patch to the most recent patch (14.3.9) level - one less install (14.3, straight to 14.3.9 vs. 14.0>14.1>14.3.9).
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