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Office X & FileVault (OSX 10.6.6)

  • February 11, 2011
  • 7 replies
  • 45 views
ImAMacGuy
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Interesting issue has arisen. We are doing a hardware refresh and
getting rid of all the PPC's in the environment and replacing with the
15" MBP's. Part of this refresh is that we load them on a new
"standard" environment that includes enabling FileVault. What we are
finding is that on systems that FV is enabled on, they can no longer
launch Word / Power Point... (excel, strangely, still works). If we
back off FV it seems to function.

Anybody else run into this?

John Wojda

Lead System Engineer, DEI

3333 Beverly Rd. B2-338B

Hoffman Estates, IL 60179

Phone: (847)286-7855

Page: (224)532.3447

Team Lead: Matt Beiriger
<mailto:mbeirig at searshc.com;jwojda at searshc.com?subject=John%20Wojda%20Fe
edback&body=I%20am%20contacting%20you%20regarding%20John%20Wojda.>

Mac Tip/Tricks/Self Service & Support <http://bit.ly/gMa7TB>

    7 replies

    E
    Forum|alt.badge.img+21
    • ernstcs
    • Contributor
    • February 11, 2011

    What version of Office? And you must not be using Active Directory?

    ImAMacGuy
    Forum|alt.badge.img+23
    • ImAMacGuy
    • Author
    • Esteemed Contributor
    • February 11, 2011

    Office " X " ... OLD, but no budget to upgrade it.

    And yes, we are using AD.

    John Wojda

    Lead System Engineer, DEI

    3333 Beverly Rd. B2-338B

    Hoffman Estates, IL 60179

    Phone: (847)286-7855

    Page: (224)532.3447

    Team Lead: Matt Beiriger
    <mailto:mbeirig at searshc.com;jwojda at searshc.com?subject=John%20Wojda%20Fe
    edback&body=I%20am%20contacting%20you%20regarding%20John%20Wojda.>

    Mac Tip/Tricks/Self Service & Support <http://bit.ly/gMa7TB>

    E
    Forum|alt.badge.img+21
    • ernstcs
    • Contributor
    • February 11, 2011

    I also forgot to ask what OS.

    Craig E

    ImAMacGuy
    Forum|alt.badge.img+23
    • ImAMacGuy
    • Author
    • Esteemed Contributor
    • February 11, 2011

    10.6.6

    John Wojda

    Lead System Engineer, DEI

    3333 Beverly Rd. B2-338B

    Hoffman Estates, IL 60179

    Phone: (847)286-7855

    Page: (224)532.3447

    Team Lead: Matt Beiriger
    <mailto:mbeirig at searshc.com;jwojda at searshc.com?subject=John%20Wojda%20Fe
    edback&body=I%20am%20contacting%20you%20regarding%20John%20Wojda.>

    Mac Tip/Tricks/Self Service & Support <http://bit.ly/gMa7TB>

    E
    Forum|alt.badge.img+21
    • ernstcs
    • Contributor
    • February 11, 2011

    And then I read the Subject…wow…it must be Friday.

    ImAMacGuy
    Forum|alt.badge.img+23
    • ImAMacGuy
    • Author
    • Esteemed Contributor
    • February 11, 2011

    I understand all too well :-)

    John Wojda

    Lead System Engineer, DEI

    3333 Beverly Rd. B2-338B

    Hoffman Estates, IL 60179

    Phone: (847)286-7855

    Page: (224)532.3447

    Team Lead: Matt Beiriger
    <mailto:mbeirig at searshc.com;jwojda at searshc.com?subject=John%20Wojda%20Fe
    edback&body=I%20am%20contacting%20you%20regarding%20John%20Wojda.>

    Mac Tip/Tricks/Self Service & Support <http://bit.ly/gMa7TB>

    talkingmoose
    Forum|alt.badge.img+36
    • talkingmoose
    • Community Manager
    • February 11, 2011

    That really *is* odd behavior!
    On 2/11/11 9:13 AM, "Wojda, John" <John.Wojda at searshc.com> wrote:

    Do you have the ability to test Office X with FileVault on one of your
    older machines? Does it work there?

    Are you also running the latest version of Office X, which is 10.1.9?
    <http://www.microsoft.com/downloads/en/details.aspx?familyid=FEA9FD8A-EA16-
    4B3C-9381-18A389D5599A&displaylang=en>

    Any particular reason you haven't upgraded to a newer supported version of
    Office for Mac?

    I hate to say it but you may very well be running up against an
    incompatibility between the older Office software and the newer Mac OS.
    Point your powers-that-be to Microsoft's Life Cycle policy page for Office
    X <http://support.microsoft.com/lifecycle/?p1=2532>. All support for
    Office X ceased four years ago in January 2007. I can practically
    guarantee you that Microsoft never tested Office X with Snow Leopard,
    which was released 2-1/2 years after that.

    If this is an incompatibility within Office X then you'll certainly have
    no updates to fix the issue.

    --

    William Smith
    Technical Analyst
    Merrill Communications LLC
    (651) 632-1492

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