Has anyone experienced this?
We use AD integration and have a 30 day expiration policy, but if a user does not log off his Mac and the password expires and the screen locks, they cannot unlock the computer with their original password that had expired, and it does not prompt to change the password, the window will just shake, but not change to the reset password window.
Question
password expiration and screen lock issue
+1
Do you have Fast User Switching enabled? If you do, a Switch User button will show up at the lock screen on Macs running 10.7.x or higher.
If you hit Switch User, the screen will switch away from the screensaver to showing the regular login window. At that point, the user should get the option to reset their password.
+12only if they have the computer set to allow any user to log in. If only one user is allowed, then you won't get that option on 10.6 at least.
If you unplug the network cable and then unlock the screen with the (now expired) password, it should let you unlock it. Then log out and/or restart and plug the network cable back in, you'll be prompted to update the password the next time you log in.
Happens all the time with the laptop users here.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.