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Question

PDF Printer? Word Hyperlinks Lost

  • May 29, 2012
  • 2 replies
  • 11 views
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So this isn't a JAMF issue really, but I'm hoping someone in this community has seen this or can help.

When saving a Word 2011 file as a PDF, specifically with a Table of Contents (with clickable links to pages), the hyperlinks are lost on the conversion. I've tried the built-in Save as PDF, and even the installed automator action of Save as Adobe PDF that gets installed with Acrobat Pro X. Both convert the file fine, but the hyperlinks on the Table of Contents disappear.

Through some research I think there is nothing natively that can be done, but does anything know of any third party tools that would help with this?

Appreciate the help!

    2 replies

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    • kyle_bareis
    • Employee
    • May 29, 2012

    I use to work as a software trainer in my past life and ran across this before. I think that the directions on this Adobe forum should give you the answers you are looking for. From a quick scan it looks like it's a limitation of Office but I have not tested it myself.

    http://forums.adobe.com/thread/932903

    Sorry additional edit:

    Looks like Acrobat Pro could be a solution for you depending on who you were hoping could export to PDF.

    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/how-to-preserve-bookmarks-and-toc-links-in/c748fdf2-c7fa-41a1-94ce-4aab77e2dbd3?msgId=3a98cf72-8423-4915-a0c0-65905bd294bb

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    • stibebu
    • Author
    • Contributor
    • May 30, 2012

    Thanks for your efforts. Since posting I ran across both of those forums. Seems like Adobe blames it on Microsoft and Microsoft blames it on Adobe. The community consensus is that it's Adobe's fault but who knows for sure. So far I've only found 1 online converter that does it successfully.

    http://www.freepdfconvert.com/ <- It's a little sketchy looking. I emailed their support and they tell me it's secure lol. I'm guessing their backend is Windows that runs it, since this problem isn't present in Windows haha.

    I'm looking into the Adobe Online service, CreatePDF, now and will post my findings. I know the first link you posted mentioned it not working, but that was 6 months ago so I'm keeping my fingers crossed.

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