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Question

Personal Laptop added to Jamf and no one knows how it happened.

  • November 5, 2019
  • 4 replies
  • 38 views

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So we have a user that has a personal laptop and somehow it was added to Jamf.
The issue is that no one knows how it happened.
The laptop was deleted from Jamf once it was discovered, so we have very little information to go on.
Has this ever happened to anyone else and if so, is there a way to find out how it happened.

Thanks!
Tom

4 replies

atomczynski11
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  • Jamf Heroes
  • November 5, 2019

Settings, Global Management, User-Initiated Enrollment, Platforms

Is this enabled for macOS?


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  • Author
  • New Contributor
  • November 5, 2019

Yes, it is. Thank you!


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  • New Contributor
  • November 5, 2019

Do you have DEP enabled for your org? If so, did they purchase their computer from Apple using a business discount? Their personal device could have been added to your DEP instance.


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  • Author
  • New Contributor
  • December 18, 2019

Thank you. I will have to check that. Sorry, was away for a while.
No, I was not in prison.

Thanks again!