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Seems like I've only seen this issue on 10.6.5 and 10.6.6 but when I install PGP 10.0.x or 10.1.0 I get an error that the pgpwde.kext could not be loaded. I've read that if the machine is bound to AD the installer uses bad creds to place and install the file. I've tried editing permissions on the kext and reloading it but still cannot see my disk when I go to encrypt. One site said this was fixed with PGP 10.1 but not for me. I'm trying to see if we can get 10.1.1 to try as well.

Anyone else had this happen? Any resolution?

Noah Swanson
Imaging Specialist
Enterprise Desktop Services
Phone: 309-765-3153
SwansonNoah at johndeere.com

Sorry I have forgotten to change the email subject earlier...

We have tried installing the PGP software locally.

Cem

Sent from my iPhone


I reached a resolution with PGP. Just some background: PGP 10 wasn't loading the kext when the machine was joined to Active Directory. For those of us who have binding during Imaging, this was a pain to work around (unjoin, encrypt, rejoin).

Find the postflight file from the installer: PGP.pkgContentsPackagesPGPwde.pkgContentsResourcespostflight

Edit the postflight file (I used terminal and nano)
Change the line: /usr/sbin/chown -R 0:wheel "${wde_kext_staged}" to /usr/sbin/chown -R root:wheel "${wde_kext_staged}"

Save and run.

I've been successfully using this "modified installer package" for the last few weeks. Hopefully this will help any others with this issue. All PGP had to say was "Thank you for the update. I logged a bug on the issue, I do not know when this will be fixed yet. Once I have some kind of idea I will let you know." Hopefully with the next update this will be resolved.

Hope this helps someone out there.

Thanks,
Noah Swanson Imaging Specialist
Enterprise Desktop Services
Phone: 309-765-3153
SwansonNoah at johndeere.com


...What? When is uid 0 ever something other than root? Or when does root ever have a uid that's not 0?


That's great! BIG THANK YOU :)
I also had a problem using our hidden admin account was creating issue too. So I turned up creating temp admin account in /Users . Install the PGP.pkg then encrypt. Later on script to remove temp admin account and bind to AD...pain!!!

Sent from my iPhone


Ooh BTW, if you switch off the indexing, encryption goes faster.
But I had make sure switch it back on before reboot. Otherwise I had to use Onyx Application to rebuild indexing to start again.

Cem

Sent from my iPhone


Must be an AD thing. Because this only happens with the machine is bound to Active directory. I was a bit taken when they told me to try that as well, but it worked!