Hi, we're trying to install Zoom via Self Service using a script that we found on here and it seems to be having trouble accessing the /tmp/ folder to run the installer. It seems to work fine on some computers, but on others, we get the following error:
Script result: Latest Version is:
Zoom is not installed
Latest version of the URL is: https://zoom.us/client//ZoomInstallerIT.pkg
installer: Error - the package path specified was invalid: '/tmp/ZoomInstallerIT.pkg'.
2021-02-03 09:36:50.761 defaults[1820:17666]
The domain/default pair of (/Applications/zoom.us.app/Contents/Info, CFBundleVersion) does not existBelow is the full script. The installer definitely goes into the tmp folder just fine, but for some reason, the command to run the installer fails. I tried running the command manually and I get stuck on the same step
#!/bin/sh
#####################################################################################################
#
# ABOUT THIS PROGRAM
#
# NAME
# ZoomInstall.sh -- Installs or updates Zoom
#
# SYNOPSIS
# sudo ZoomInstall.sh
#
####################################################################################################
#
# HISTORY
#
# Version: 1.1
#
# 1.1 - Shannon Johnson, 27.9.2019
# Updated for new zoom numbering scheme
# Fixed the repeated plist modifications
#
# 1.0 - Shannon Johnson, 28.9.2018
# (Adapted from the FirefoxInstall.sh script by Joe Farage, 18.03.2015)
#
####################################################################################################
# Script to download and install Zoom.
# Only works on Intel systems.
#
# Set preferences
hdvideo=""
ssodefault="true"
ssohost="xxxxxxx.zoom.us"
# choose language (en-US, fr, de)
lang=""
# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 1 AND, IF SO, ASSIGN TO "lang"
if [ "$4" != "" ] && [ "$lang" == "" ]; then
lang=$4
else
lang="en-US"
fi
pkgfile="ZoomInstallerIT.pkg"
plistfile="us.zoom.config.plist"
logfile="/Library/Logs/ZoomInstallScript.log"
# Are we running on Intel?
if [ '`/usr/bin/uname -p`'="i386" -o '`/usr/bin/uname -p`'="x86_64" ]; then
## Get OS version and adjust for use with the URL string
OSvers_URL=$( sw_vers -productVersion | sed 's/[.]/_/g' )
## Set the User Agent string for use with curl
userAgent="Mozilla/5.0 (Macintosh; Intel Mac OS X ${OSvers_URL}) AppleWebKit/535.6.2 (KHTML, like Gecko) Version/5.2 Safari/535.6.2"
# Get the latest version of Reader available from Zoom page.
latestver=`/usr/bin/curl -s -A "$userAgent" https://zoom.us/download | grep 'ZoomInstallerIT.pkg' | awk -F'/' '{print $3}'`
echo "Latest Version is: $latestver"
# Get the version number of the currently-installed Zoom, if any.
if [ -e "/Applications/zoom.us.app" ]; then
currentinstalledver=`/usr/bin/defaults read /Applications/zoom.us.app/Contents/Info CFBundleVersion | sed -e 's/0 //g' -e 's/(//g' -e 's/)//g'`
echo "Current installed version is: $currentinstalledver"
if [ ${latestver} = ${currentinstalledver} ]; then
echo "Zoom is current. Exiting"
exit 0
fi
else
currentinstalledver="none"
echo "Zoom is not installed"
fi
url="https://zoom.us/client/${latestver}/ZoomInstallerIT.pkg"
echo "Latest version of the URL is: $url"
echo "`date`: Download URL: $url" >> ${logfile}
# Compare the two versions, if they are different or Zoom is not present then download and install the new version.
if [ "${currentinstalledver}" != "${latestver}" ]; then
# Construct the plist file for preferences
echo "<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>nogoogle</key>
<string>0</string>
<key>nofacebook</key>
<string>1</string>
<key>DisableLoginWithEmail</key>
<string>1</string>
<key>ZDisableVideo</key>
<false/>
<key>ZAutoJoinVoip</key>
<true/>
<key>ZDualMonitorOn</key>
<false/>" > /tmp/${plistfile}
if [ "${ssohost}" != "" ]; then
echo "
<key>ZAutoSSOLogin</key>
<true/>
<key>ZSSOHost</key>
<string>$ssohost</string>" >> /tmp/${plistfile}
fi
echo "<key>ZAutoFullScreenWhenViewShare</key>
<false/>
<key>ZAutoFitWhenViewShare</key>
<true/>" >> /tmp/${plistfile}
if [ "${hdvideo}" == "true" ]; then
echo "<key>ZUse720PByDefault</key>
<true/>" >> /tmp/${plistfile}
else
echo "<key>ZUse720PByDefault</key>
<false/>" >> /tmp/${plistfile}
fi
echo "<key>ZRemoteControlAllApp</key>
<true/>
</dict>
</plist>" >> /tmp/${plistfile}
# Download and install new version
/bin/echo "`date`: Current Zoom version: ${currentinstalledver}" >> ${logfile}
/bin/echo "`date`: Available Zoom version: ${latestver}" >> ${logfile}
/bin/echo "`date`: Downloading newer version." >> ${logfile}
/usr/bin/curl -sLo /tmp/${pkgfile} ${url}
if pgrep 'zoom.us'; then
/bin/echo "`date`: Closing Zoom" >> ${logfile}
/usr/bin/pkill zoom.us
/bin/sleep 5
fi
/bin/echo "`date`: Installing PKG..." >> ${logfile}
/usr/sbin/installer -allowUntrusted -pkg /tmp/${pkgfile} -target /
/bin/sleep 10
/bin/echo "`date`: Deleting downloaded PKG." >> ${logfile}
/bin/rm /tmp/${pkgfile}
#double check to see if the new version got updated
newlyinstalledver=`/usr/bin/defaults read /Applications/zoom.us.app/Contents/Info CFBundleVersion`
if [ "${latestver}" = "${newlyinstalledver}" ]; then
/bin/echo "`date`: SUCCESS: Zoom has been updated to version ${newlyinstalledver}" >> ${logfile}
# /Library/Application Support/JAMF/bin/jamfHelper.app/Contents/MacOS/jamfHelper -windowType hud -title "Zoom Installed" -description "Zoom has been updated." &
else
/bin/echo "`date`: ERROR: Zoom update unsuccessful, version remains at ${currentinstalledver}." >> ${logfile}
/bin/echo "--" >> ${logfile}
exit 1
fi
# If Zoom is up to date already, just log it and exit.
else
/bin/echo "`date`: Zoom is already up to date, running ${currentinstalledver}." >> ${logfile}
/bin/echo "--" >> ${logfile}
fi
else
/bin/echo "`date`: ERROR: This script is for Intel Macs only." >> ${logfile}
fi
exit 0
