Hello Everyone,
I am deploying Avid Media Composer with JAMF Casper JSS Server 9.8.1 to 100+ OX 10.10.3 machines.
Tried to snapshot. Tried extracting the installer pkg from the DMG and deploying it via policy. also pushed the factory DMG to the system drive and then launching via installer command.
In all cases after the JSS installs the package, the software runs and work fine with the exception of some additional background rendering services. (A server that runs separately from the application and handles rendering and transcoding) They only run under the admin account created when installing the os. In all other accounts, administrator or standard, the services will not launch and run.
If I install the software by running the installer manually from the logged in user account, I am prompted once for admin password as usual and the software and background services work fine for all users.
To test I built a clean install of OS 10.10.3. No JSS software installed.
I used terminal to install MC manually. If I use sudo in terminal to install Media Composer with root access using ( sudo installer -pkg /“Install Media Composer.pkg” -target / )
MC installs but Background Services/DMFService will only start up and run under the admin user account. Other users cannot run it.
If I use terminal and login as root ( su installer -pkg /“Install Media Composer.pkg” -target / )
MC installs and Background Services work fine under all users.
My guess is that JSS is not using root for every process in the installer pkg. “sudo” is allowing the installer to run as root, but the root privileges are not being passed/piped on where needed to other installers in the Install Media Composer package.
How can I ensure that the entire pkg installs under root authority?
Any help greatly appreciated.

