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Question

Problems with communication when proxy used


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Hi chaps,

We have 165 iPad's all managed by Casper. We have an Sophos URL filtering box that uses a proxy to filter web traffic. The Sophos box normally uses Active Directory to authenticate clients. There is a policy in effect that excludes any iOS device needing to do this.

The web filtering works fine using this method but when pushing out updates etc from casper, it fails. If we take the proxy off the iPad's, it works.

Is there anything I can look at within Casper to resolve this? Sophos don't want to know.

Help please!

https://www.sophos.com/en-us/products/secure-web-gateway.aspx

2 replies

davidacland
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  • Valued Contributor
  • 1811 replies
  • June 17, 2015

Can you add an exception on the proxy for your JSS? The communication will just be https.


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  • Author
  • New Contributor
  • 1 reply
  • June 17, 2015

Hi,

Should have said that is already done.


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