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Question

Profile says unverified

  • September 7, 2017
  • 3 replies
  • 83 views
S
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Hello All,

In our company we have started seeing in most of the macs mdm profile and other profiles says unverified, if we remove and re-add MDM profile resolving the issue.

What will be the root cause? Is there a way we can take report on how many macs affected because of this issue?

    3 replies

    M
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    • mlavine
    • Contributor
    • September 15, 2017

    I was seeing this too, it means that the Mac is dropping or otherwise losing your Jamf Pro's certificate. You can fix this quickly, without re-enrolling, by running the following command: 

    #!/bin/sh
sudo jamf trustJSS

    That command, courtesy of Rich Trouton, adds a trust for the JAMF CA back into the System keychain.
    https://derflounder.wordpress.com/2015/06/29/caspers-hidden-documentation/

      S
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      • SabariG
      • Author
      • Contributor
      • September 17, 2017

      Thank you @mlavine . I will check this command and update

        J
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        • jmariani
        • Contributor
        • March 23, 2018

        This just worked for a 10.13.3 machine that I manually removed the MDM from using JAMF. The profile showed unverified after the first jamf manage that I ran.

        I then ran a sudo jamf trustJSS and another jamf manage and all profiles were back to verified.

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