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Question

Push Notification Fails

  • June 29, 2012
  • 3 replies
  • 6 views

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Good morning,

We have installed JSS yesterday and today we were trying to get our ipads enrolled so we can apply our management policies.
We have the following sitting in Management Commads:Update Inventory Waiting to send push notification

This is the error in the JAMFSoftwareServer.log
"2012-06-29 10:45:23,093 [ERROR] [JAMFPushNotification ] - Cannot Send Push Notification with Device Token of null
2012-06-29 10:45:23,093 [ERROR] [APNSQueueManager ] - Error sending notification to device: <DEVICEID>"

Any help would greatful.

3 replies

easyedc
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  • Esteemed Contributor
  • September 10, 2012

Did you make any progress on this? I have recently set up my JSS and am getting a "Waiting to send push notification" message.


mm2270
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  • Legendary Contributor
  • September 10, 2012

Ports that are used to communicate to Apple's APNs are likely being blocked on your network. Take a look at this kb article for the specific ports.

https://jamfnation.jamfsoftware.com/article.html?id=34


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  • Contributor
  • September 10, 2012