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Question

QuickAdd during DEP enrollment

  • May 14, 2015
  • 1 reply
  • 3 views

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Hello,

I'm working on building out profiles and everything for our 1:1 deployment and am running into an issue. After the device is enrolled it starts to download a DEP QuickAdd package from somewhere, it hangs, and then fails and notes to download it again from purchases. I assumed it might have something to do with the package not being signed and gatekeeper being turned on at that point.

I assume it also has something to do with the reason i'm unable to install packages from self service "Policy Failed to Run".

Any suggestions on how I would go about fixing this?

Latest JSS, latest Mac OS.

Thanks!

1 reply

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  • Contributor
  • May 14, 2015

If your computer prestage is set to not allow removal of the MDM profile, try to allow it instead and try again. I've found disallowing removal causes this behavior.