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Question

Remote control a managed iPad

  • March 4, 2021
  • 1 reply
  • 15 views

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Hi there, any idea if jamf natively allow remote control sesh for managed iPad?

Else, what do you guys do?

1 reply

Rebry
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  • Contributor
  • March 4, 2021

I'm afraid it is not possible to remote control an iPad natively from jamf pro.
When that's said I've had great success using TeamViewer quicksupport. At least it gives me the screen of the user, so I'm able to see what they're seeing.