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Question

Remove app deleted from App Store stuck on iPad

  • May 10, 2019
  • 6 replies
  • 29 views
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Hello,

We are currently trying to install FileMaker Go 17 and remove FileMaker Go 15.

It appears that FileMaker Go 15 is no longer available in the App Store. This app is still on all of our iPads, and I cannot seem to make any changes to it. If I open the VPP tab it says there are no devices assigned with this app. It also will not allow me to place the app in restrictions. It just doesn't appear as if the app doesn't exist.

How can I remove this app if it does not appear in Mobile Device Apps or VPP content?

Thanks for your help in advance!

6 replies

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  • nathanebell
  • New Contributor
  • 1 reply
  • July 24, 2020

I am having the same issue. I can't seem to do anything with the app through jamf. My users, who are students, cannot remove the app because of restrictions.

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  • leann
  • New Contributor
  • 2 replies
  • February 15, 2021

I am having the same issue. The app was removed from App Store and now it is stuck on our devices.

Leann
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  • dhanadhan
  • Contributor
  • 11 replies
  • April 30, 2021

Any update on this? We now have a few apps that were removed from the App Store. How do we remove these apps that are stuck on iPads? Why doesn't Jamf still allow unscoping on apps removed from the App Store?

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  • fulltimecasual
  • New Contributor
  • 2 replies
  • May 6, 2021

Same issue here! Still no fix?

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  • Chandrew
  • New Contributor
  • 1 reply
  • August 23, 2021

Same problem here in my company...

Any fix after two year and a half?

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  • dulban
  • Contributor
  • 11 replies
  • September 8, 2021

I have the same issue also.


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