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Hi all,



A client of mine would like to have a script, or series of scripts, created to uninstall Box Sync from all computers in preparation of switching to Box Drive. Here are the uninstall instructions per Box



Follow the steps on how to uninstall Box sync in Mac.




  1. If Box Sync is currently running, you will see a b in the upper right hand corner

  2. Click on the b and select Quit

  3. Click on your background of your computer

  4. Click on the ""Go"" in the upper left hand toolbar

  5. Click on Home

  6. Change the title of ""Box Sync"" to ""Box Sync (OLD)""

  7. Move the Box Sync (OLD) folder to your Desktop

  8. Close the window

  9. Navigate to the Library folder in your User profile
    Click on the ""Go"" in the upper left hand toolbar
    Hold the Alt/Option key on your keyboard and select Library']}

  10. In the library folder, delete the items below:
    Macintosh HD/Users/[username]/Library/Logs/Box/Box Sync/
    Macintosh HD/Users/[username]/Library/Application Support/Box/Box Sync/

  11. Navigate to your HD library
    Click the magnifying glass in your upper right corner of the screen
    In the Spotlight Search, type ""HD""
    Select ""Macintosh HD""
    Click ""Library""

  12. Delete these items in this library:
    Macintosh HD/Library/PrivilegedHelperTools/com.box.sync.bootstrapper
    Macintosh HD/Library/PrivilegedHelperTools/com.box.sync.iconhelper

  13. Close this finder window



Does anyone have input on how to best achieve this? Thanks in advance!

Please test this as we don't use the application so I don't have a way to test it.



#!/bin/bash



loggedInUser=`/bin/ls -l /dev/console | /usr/bin/awk '{ print $3 }'`



#quit box sync

sudo pkill boxsync

#Copy old data

cp "/Users/$loggedInUser/Box Sync" "/Users/$loggedInUser/Desktop/Box Sync (OLD)"



# Remove old Files

rm -rf "/Users/$loggedInUser/Library/Logs/Box/Box Sync/"



rm -rf "/users/$loggedInUser/Library/Application Support/Box/Box Sync/"



rm -rf "/Library/PrivilegedHelperTools/com.box.sync.bootstrapper"



rm -rf "/Library/PrivilegedHelperTools/com.box.sync.iconhelper"

Executing Policy Uninstall Box Sync
Running script Uninstall Box Sync...
Script exit code: 0
Script result: cp: /Users/royjovero/Box Sync is a directory (not copied).

@royjovero change that one to cp -R instead of just cp

@Asnyder



Executing Policy Uninstall Box Sync
Running script Uninstall Box Sync...
Script exit code: 0
Script result:
Submitting log to https://casper.itjones.com:8443/

@royjovero Looks like it worked then. Just make sure everything happened on the client machine that should have.

In light of Box Drive slowly becoming the de facto client software, I wanted to add a bit to this thread.



Box Drive throws up a warning if Box Sync is installed, even when deployed via Self Service/Jamf. I made some modifications to the above script to completely kill and remove Box Sync because some things appear to have changed since it was created. For my environment, we don't touch the Box Sync folder to prevent any data loss or panicking, but I left it to keep things consistent



#!/bin/bash



#Set the variable for the currently logged in user

loggedInUser=`/bin/ls -l /dev/console | /usr/bin/awk '{ print $3 }'`



#Quit Box Sync

killall "Box Sync"



#Copy old user data. Change cp to mv if you prefer to move it

cp "/Users/$loggedInUser/Box Sync" "/Users/$loggedInUser/Desktop/Box Sync (OLD)"



# Remove old Box Sync application data

rm -rf "/Applications/Box Sync.app"



rm -rf "/Users/$loggedInUser/Library/Logs/Box/Box Sync/"



rm -rf "/users/$loggedInUser/Library/Application Support/Box/Box Sync/"



rm -rf "/Library/PrivilegedHelperTools/com.box.sync.bootstrapper"



rm -rf "/Library/PrivilegedHelperTools/com.box.sync.iconhelper"


In my testing/pilot, the Box Drive app is deployed through Self Service with the script running before. No errors from the uninstall/install, and data is intact.

@dcgagne might want to dump the receipts, by adding to your script something like:



boxReceipts=$(pkgutil --pkgs=<receiptName>*)

for r in $boxReceipts;

do

    pkgutil --forget "$r"

done

The next version of Box Drive's installer will include a way to automatically uninstall Box Sync. Info here: https://community.box.com/t5/Getting-Started-with-Box-Drive/Uninstalling-Box-Sync-Using-the-Box-Drive-Installer/ta-p/66249?

@float0n wow thanks for the heads up, looks like they're thinking like enterprise folks. :)

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