Skip to main content
Question

Self Service+ and Custom Events

  • November 12, 2025
  • 2 replies
  • 21 views
dlondon
Forum|alt.badge.img+14
  • dlondon
  • Honored Contributor
  • 377 replies

I have some policies which daisy chain from one to the other because they use the same Custom Event.  They are numbered at the beginning of each policy name just so I can control the order they execute.  The whole chain gets triggered by using an excellent script from Richard Trouton https://derflounder.wordpress.com/2017/04/08/running-multiple-jamf-pro-policies-via-custom-trigger/

I’m trying them in Self Service+ and it looks like Self Service+ stops showing that the policy chain is still running.  When I check the jamf.log the policy chain is still running - it’s just Self Service+ that thinks it’s done

I mostly use this for an initial setup chain of policies so I can make sure they run in a particular order.

Is there anyone else doing this sort of thing and have you seen this behaviour?  Any thoughts?
 

2 replies

bethjohnson
Forum|alt.badge.img+10
  • bethjohnson
  • Jamf Heroes
  • 37 replies
  • November 12, 2025

Does it work as expected on legacy Self Service? That is, is this something you’ve isolated to Self Service+?

~ You do not rise to the level of your goals; you fall to the level of your systems. -- James Clear
dlondon
Forum|alt.badge.img+14
  • dlondon
  • Author
  • Honored Contributor
  • 377 replies
  • November 13, 2025

Hi ​@bethjohnson - good question.  The legacy has a similar behaviour but you have to click on the actual app and then it no longer shows progress.  I was hoping that would go away with Self Service+ and indeed it did but now I see this sort of thing happening by itself (no clicking on app) where Self Service+ is has stopped showing the progress wheel but the log /var/log/jamf.log is showing the chain of policies is still be worked through.


Terms & ConditionsCookie settingsAccessibility statement