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Question

Self Service automatically downloads

  • February 11, 2016
  • 3 replies
  • 6 views

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I'm having an issue where i keep getting the web clip version of self service install on iPads even though i have these settings

We are wanting to manually push the Self Service app out through Mobile Devices > Apps so that we don't have any prompts for our users

3 replies

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  • Valued Contributor
  • February 12, 2016

you have it set to "Neither"

the option is to auto install the app or the webclip

neither means you have to install it manually


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  • Author
  • New Contributor
  • February 12, 2016

Exactly but the iPads are still getting a web clip version of self service installed.


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  • Honored Contributor
  • February 12, 2016

Are you sure you don't have a configuration for it? Customizing the Self Service Web Clip Icon