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Self Service connection problem

  • October 6, 2014
  • 3 replies
  • 12 views

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I got a problem with enrolled devices : when I open Self Service app, I have got a message like "Impossible to connect to Server"...

3 replies

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  • New Contributor
  • 31 replies
  • October 7, 2014

Does it work after deleting the app and pushing it again with an inventory update? Sometimes the app doesn't get configured correctly.


emily
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  • Hall of Fame
  • 871 replies
  • October 7, 2014

You may also need to clear the user cache for Self Service in ~/Library/Caches/.


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  • New Contributor
  • 1 reply
  • March 8, 2017

Hi,

We have a few iPads that are coming up with the same error.
I was wondering if anyone has come up with a solution?
I cannot find where the user cache for Self Service as our Casper server is a Windows Server.