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Self Service Error - Casper 9.6.3

  • April 23, 2015
  • 7 replies
  • 1 view

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I've started getting errors running self service - in 10.10.3...

Here's the console error:

4/23/15 12:56:47.099 PM Self Service[14884]: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/600.5.17 (KHTML, like Gecko)
4/23/15 12:57:07.117 PM Self Service[14884]: [ERROR] -[JAMFBinaryCommunication notifyThatDaemonIsAbsent] (line:299) --> The daemon is not present
4/23/15 12:57:17.117 PM Self Service[14884]: [ERROR] -[JAMFBinaryCommunication notifyThatDaemonIsAbsent] (line:299) --> The daemon is not present
4/23/15 12:57:27.123 PM Self Service[14884]: [ERROR] -[SSDeployableObject handleTimeoutError:] (line:364) --> Quit and re-open Self Service to try again.: (null)
4/23/15 12:57:27.126 PM Self Service[14884]: [ERROR] -[InstallerQueueProcessBinder finishProcess] (line:190) --> Policy Update JSS failed with: Error Domain=JAMFSoftware/SelfService Code=20 "Quit and re-open Self Service to try again." UserInfo=0x1768320 {NSLocalizedDescription=Quit and re-open Self Service to try again.}
4/23/15 12:57:27.160 PM Self Service[14884]: [ERROR] -[JAMFBinaryCommunication notifyThatDaemonIsAbsent] (line:299) --> The daemon is not present

Anyone else have this issue?

7 replies

RobertHammen
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  • Esteemed Contributor
  • May 4, 2015

Just had a client with this same issue.

Did you ever figure this out? I'm going to try to nuke the com.jamfsoftware.SelfService folder in ~/Library/Caches for the affected user account...

--Robert


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  • New Contributor
  • May 14, 2015

Ditto! Bump,
I'm seeing the same issue... I've yet to reinstall my machine. Short of that nothing's helped!


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  • Contributor
  • September 28, 2015

Anyone figure this out yet? We have a machine that started doing this.


bentoms
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  • Hall of Fame
  • September 28, 2015

@apredmore Which version of the JSS?


bentoms
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  • Hall of Fame
  • September 28, 2015

@apredmore This is why I asked.


Forum|alt.badge.img+4
  • Contributor
  • September 28, 2015

Jss version 9.8
OS X version 10.10.5

-edit. It look like I should have posted over there.


bentoms
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  • Hall of Fame
  • September 28, 2015

@apredmore Have a nose at the thread I posted & search for others on 9.8 & Self Service.. you're not alone.