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Question

Self Service Install Failed

  • May 21, 2013
  • 3 replies
  • 16 views
A
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Dear Jamf Users,

I'm trying for a couple of day's to create a package for a Self Serice. Everytime when i want to install, I get the error message:

/usr/sbin/jamf is version 8.64
Executing Policy Install Adobe Flash Player 11.7...
[STEP 1 of 1]
Caching package...
Downloading BOM for Flash Player 11.7.700.169.pkg...
This Apple Package did not have a valid index.bom file. Assuming it is a flat file package.

I dont know what's going on, I created also by composter but no results.

Roderik

    3 replies

    jhbush
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    • jhbush
    • Esteemed Contributor
    • May 21, 2013

    atscholen, you may want to have a look at this thread.

    https://jamfnation.jamfsoftware.com/discussion.html?id=5713

    S
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    • Sandy
    • Esteemed Contributor
    • May 21, 2013

    Hi Roderick,
    I signed up with Adobe for the enterprise distribution, which provides a link to a download page. On that page, the Flash Player installer actually has a working .pkg within its contents (Right Click>Show Contents). The consumer installer download does not contain this package.
    I have had no issues with pulling out that .pkg and dropping it into Casper Admin. I deploy it both w/ policy and also using Self Service as an option.
    The link to sign up w/Adobe is here:
    http://www.adobe.com/products/players/flash-player-distribution.html
    I got signed up in a day or 2, and use the same process to acquire Adobe Reader updates.
    Sandy

    A
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    • atscholen
    • Author
    • New Contributor
    • May 22, 2013

    Hello Sandy and jhbush1973,

    Oke, perhaps adobe is an issue but the fact is that non of my pkg's are working. Example i downloaded Google Chrome and Also Fire fox (for distribution) or 3rt party tools Also this is not working. We are using 80 imac's on a school an 400 mac's wireless and it should be great is people can install this by them selfs.

    Iam a NOOB in this product so i hope i can get some support.

    My situation:

    Windows 2008 R2 Server
    Clients OSX ML 10.8.2 or 10.8.3
    share smb protocol
    I did also under the policy bypass over http from smb or afp wont work.
    The most packages i created by using the composer if i use thins product to create an pkg and use it for deploystudio or ARD it works fine.

    What iam also is missing is that i must make for each package a new policy strange ;-(

    Hope to hear maybe there is a good manual outsite the product manual a step by step one?

    regards,

    Roderik

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