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Self Service Installs

  • March 15, 2017
  • 2 replies
  • 17 views

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I am using Self Service 9.4 and when my users run the install it puts the app in the root folder instead of Applications. How do I change it in on Casper Server to install in Applications?

2 replies

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  • Valued Contributor
  • March 15, 2017

Are you using Composer to package the Applications?

If so, you need to make sure there is a /Applications folder in the composer window. Then add the application to that folder and compose it.

Regards,
TJ


mm2270
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  • Legendary Contributor
  • March 15, 2017

The problem could be many things. You haven't given us much to go on, so I'll mention one possibility.

You may have taken a vendor supplied DMG and just uploaded it "as is" for your software install.
The problem with this is Jamf Pro uses the DMG format, but expects to see a folder structure on where the application should go. Since vendor DMGs don't have any folders, it just installs it at the root level.

A less likely possibility is that you created a Composer package or DMG that simply grabbed the app from the root of the hard drive and it copied that path in. I'm guessing you would have noticed this, so I don't think that's the issue, but am mentioning it in case it was not a vendor DMG you used.