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Question

Self service - not able to connect randomly

  • June 12, 2019
  • 2 replies
  • 13 views
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Is it only me that often has clients where the self service cannot connect ? see picture

I have tried various commands and I can push commands to the client so it is connected to Jamf. And also changing to different network does not solve it

Anyone has an idea?

    2 replies

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    • smvasallo
    • New Contributor
    • June 26, 2019

    I am having the same issue. out of 10 devices 3 will do this and i have to reimage. Very strange

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    Yes and going to support with it it mostly just the solution "have you tried en re-enroll". and yes - it works. But as IT admin we need to find the reason behind this as re-enroll every time some strange error occurs is pain for users and also time wasting

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    peternbevan
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