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Self-Service post install

  • October 30, 2012
  • 3 replies
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R
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Hey guys,

I am working with self service and currently trying to get all of the packages for our environment created and scoped. My only question(maybe I am missing something) is if anyone knows whether or not Self-Service has the ability to recognized applications that are already installed, or policies that have already been run?

Thanks for any insight :)

Best answer by mm2270

Not exactly sure what you mean by recognizing installed applications, but I think what you may be getting at is only showing Self Service items on Macs that actually need said app or update. Is that what you mean? If so, use Smart Groups for this to gather Macs together that still need Firefox 16.0.2 or the latest Flash Player update or whatever it is, then scope that group to the policy.
If you have your SS policies run Recon at the end of the install, it will ensure each time the available policies gets refreshed it will only show what that Mac actually needs.

Does that make sense? If not, post back and will see if I can clarify further.

    3 replies

    mm2270
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    • mm2270
    • Legendary Contributor
    • Answer
    • October 30, 2012

    Not exactly sure what you mean by recognizing installed applications, but I think what you may be getting at is only showing Self Service items on Macs that actually need said app or update. Is that what you mean? If so, use Smart Groups for this to gather Macs together that still need Firefox 16.0.2 or the latest Flash Player update or whatever it is, then scope that group to the policy.
    If you have your SS policies run Recon at the end of the install, it will ensure each time the available policies gets refreshed it will only show what that Mac actually needs.

    Does that make sense? If not, post back and will see if I can clarify further.

    R
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    • rmaldonado
    • Author
    • Contributor
    • October 30, 2012

    mm2270--

    You hit the nail right on the head. I apologize for the confusing worded question. You definitely were able to get what I was asking though :) We are still somewhat new with scoping so this was something I just hadn't even thought of. Thank you very much for the help and for saving me a LOT of administrative overhead had I waited until our project grew further!

    mm2270
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    • mm2270
    • Legendary Contributor
    • October 30, 2012

    Not a problem and glad I could help. Once you begin to build up Smart Group and use those for software deployment, your life will be a lot easier. Basically, since your JSS knows more about your Macs than you do, you let the server determine which Macs need something, rather than you trying to track them down. :)

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